BUSI 642 Chapter Notes - Chapter 2: Job Performance, Telecommuting, Goal Setting

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Chapter 2: managing work flows and conducting job analysis. Organizational structure: the formal or informal relationships between people in an organization. Work flow: the way work is organized to meet the organization"s production or service goals. Long term goals basis: analysis of environmental opportunities and threats, realistic appraisal of how the business can deploy its assets to compete most effectively. Bureaucratic organizational structure: a pyramid-shaped organizational structure that consists of hierarchies with many levels of management, based on a functional division of labor (bureaucratic organization, relies on work specialization (bureaucratic structure) Flat organizational structure: an organizational structure that has only a few levels of management and emphasizes decentralization. Organizational structures: bureaucratic, flat, boundaryless, an organizational structure that enables an organization to form relationships with customers, suppliers, and/or competitors, either to pool organizational resources for mutual benefit or to encourage cooperation in an uncertain environment.

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