CMST 2064 Chapter : Chapter 2 Textbook Notes
Document Summary
Storming stage: as a group moves from the forming stage to the storming stage, disagreements arise. Resolving secondary tension: members of successful groups develop ways to handle this phase in a group"s development, joking and laughter ease stress. It can motivate a group toward action and increase a group"s sensitivity to feedback: balance between cohesion and conflict. If your group is given what someone else thinks is a clear and elevated goal, group members may not be impressed or inspired. People who belong to groups often try very hard to conform to their group"s norms because the price of failure may be exclusion from the group, or even ridicule. Types of norms: there are two general types of norms, explicit. Implicit: explicit norms: put into writing or are stated verbally. Implicit norms: rarely discussed or openly communicated: they evolve as members interact with one another, four types of norms: Interaction norms: procedural norms, status norms, achievement norms.
