BUS 370 Chapter Notes - Chapter 1: Operations Management, Anheuser-Busch, Automotive Industry Action Group

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Why study operations and supply chain management: every organization must make a product of provide a service that someone values. Supply chain a network of manufacturers and service providers that work together to convert and move goods from the raw materials stage through to the end user. Linked together through physical flows, informations flows and monetary flows: organizations must carefully manage their operations and supply chains in order to prosper, and survive. The right choices can lead to higher profitability and increased market share, but the wrong choices can cost the company dearly, or even put it out of business. Operations management the planning, scheduling, and control of the activities that transform inputs into finished goods and services. Can be long term (what products/services to be offered/what transformation process will look like) Can be more immediate (short term best way to fill a current customer order)

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