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Textbook Notes for Power Michael

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NUSCHM 2301Power MichaelSpring

SCHM 2301 Chapter Notes - Chapter 12: Customer Satisfaction, Aggregate Demand, Average Absolute Deviation

OC8450317 Page
22 Mar 2016
21
The role that demand planning plays in operations. Predict too high of a demand and you lose money from: holding costs, lost wages paid to workers, los
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NUSCHM 2301Power MichaelSpring

SCHM 2301 Chapter Notes - Chapter 7: Global Trade Item Number, Capacity Utilization, Vendor-Managed Inventory

OC84503111 Page
22 Mar 2016
15
Inventory is a supply of items held by a firm to meet demand: internal and external demand. Raw materials bought from suppliers used in production. Wor
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NUSCHM 2301Power MichaelSpring

SCHM 2301 Chapter Notes - Chapter 2: Smog, Profit Margin, Performance Measurement

OC5629448 Page
18 Sep 2016
6
Operations strategy: a set of competitive priorities coupled with supply chain structural and infrastructural design choices intended to create capabil
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NUSCHM 2301Power MichaelSpring

SCHM 2301 Chapter Notes - Chapter 5: Laundry Detergent, Job Shop, Batch Production

OC5629448 Page
18 Sep 2016
4
To better link a product"s life cycle and marketing decisions with operations capabilities, Observed that processes progress through a life cycle just
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NUSCHM 2301Power MichaelSpring

SCHM 2301 Chapter Notes - Chapter 14: Anxiety, Bullwhip, Enterprise Resource Planning

OC8450318 Page
22 Mar 2016
20
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NUSCHM 2301Power MichaelSpring

SCHM 2301 Chapter Notes - Chapter 11: Outsourcing, Break Bulk Cargo, Reverse Logistics

OC84503111 Page
22 Mar 2016
29
The role of logistics in supply chain management. Logistics management the part of supply chain management that plans, implements, and controls the eff
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NUSCHM 2301Power MichaelSpring

SCHM 2301 Chapter Notes - Chapter 6: Design For Six Sigma, Management System, Standard Deviation

OC8450316 Page
22 Mar 2016
26
Product quality is a product"s fitness for consumption in terms of meeting customers needs and desires: fitness consumption is determined by both a pro
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NUSCHM 2301Power MichaelSpring

SCHM 2301 Chapter Notes - Chapter 10: Integrated Operations, Supplier Relationship Management, Insourcing

OC84503110 Page
22 Mar 2016
16
Supply management is the identification, acquisition, and management of inputs and supplier relationships that a firm needs to attain its strategic obj
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NUSCHM 2301Power MichaelSpring

SCHM 2301 Chapter Notes - Chapter 9: G1 Phase, Customer Relationship Management, Lead Time

OC8450318 Page
22 Mar 2016
17
Customer service management the design and execution of the processes that provide customers with products and services they desire. Hierarchy of organ
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NUSCHM 2301Power MichaelSpring

SCHM 2301 Chapter Notes - Chapter 3: Kaizen, Learning Curve, Maximum Capacity

OC8450318 Page
22 Mar 2016
11
Process is a system of structured a activities that use resources to transform inputs into valuable outputs (cid:1) Process thinking is a way of viewin
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NUSCHM 2301Power MichaelSpring

SCHM 2301 Chapter Notes - Chapter 2: Customer Satisfaction, Triple Bottom Line, Asset Turnover

OC8450318 Page
22 Mar 2016
29
Operations strategy is a set of competitive priorities coupled with supply chain structural and infrastructural design choices intended to create capab
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NUSCHM 2301Power MichaelSpring

SCHM 2301 Chapter Notes - Chapter 3: Kaizen, Standard Deviation, Cross-Functional Team

OC5629448 Page
18 Sep 2016
10
Process: a system of structured activities that use resources to transform inputs, like energy, materials and info, into valuable outputs. Each process
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