SCHM 2301 Chapter Notes - Chapter 5: Takt Time, Job Shop, Mass Customization
22 Mar 2016
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Document Summary
Design processes based on what kind of needs to be done. Categorizes processes into structures based on output volume and variety. Five process structures: project, job shop, batch, repetitive process, continuous process. Processes progress through a life cycle just as products do (cid:1) To achieve high performance a firm"s process structure must be aligned with its competitive priorities and marketing strategies (cid:1) (cid:1) (cid:1) (cid:1) A one time or infrequently occurring set of activities that create outputs within pre-specified time and cost schedules. Produces a unique one of a kind output: ex building a custom home. Customer is highly involved in the design process. A flexible process structure for products that require different inputs (cid:1) (cid:1) and have different flows through the process. Outputs are customized and produced in low volumes: ex auto dealers, service shops, beauty salons, copy shops. A process in which goods or services are produces in groups and not in a continuous stream.
