LOC 211 Chapter Notes - Chapter 1: Cultural Anthropology

• School: Northwestern University
• Department: Learning and Organizational Change
• Course: LOC 211
• Professor: Douthit

Document Summary

Importance of aligning an organization with its strategy and mission. Smart people act stupid because of personality flaws. Many (possibly as high as 80%) of managers lack the talent they need. Frames - mental models (a set of ideas and assumptions) that you carry in your head to help you understand and negotiate a particular "territory" Nonconscious - do it without thinking about it and without knowing how you did it. "affective judgements" - thought and feeling work together so you feel confident that you know what is going on and what needs to be done. Anchoring - locking on the first answer that seems right. The quality of your judgement depends on the information you have. **asking the right question enhances the ability to break frames** Complexity - framing difficult concepts quickly, synthesizing data in a way that drives new insight, and building teams that can generate future scenarios different from the world they see today.