Management A100 Chapter Notes - Chapter 1: Competitive Advantage, Value Capture, Organizational Culture

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Document Summary

Industry structure keeps changing not static over a specific time period. Two way relationship between organizations and info technology. This is mediated by certain factors: competitive strategy, organizational structure how segmented and rigid your structure is, organizational culture, business processes, business macro environment. Implementing a value crating strategy not simultaneously being implemented by its competitor. It was sustained ca when competitors cannot duplicate the value. Value creation: strategies and processes for creating customer value. Value capture: industry structure factors which determine the profitability of the average competitor, sustainable competitive advantage which allows a company to outperform the average competitor. Value is created at different points in the whole system process. Benefits should outweigh the risks and provide value to the customer. Technology causes the change to be faster. How segmented and rigid your structure is. One of the four competitive strategies to help respond to the structure of its industry. Be a cost leader in the whole industry.

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