COMM 218 Chapter Notes - Chapter Ch 7: Information Overload
22 Oct 2018
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Document Summary
About 55% of college students communication is spent listening. Listening: the process of receiving and responding to messages. Mindless listening: when we react automatically and routinely without mental investment. Mindful listening: careful and thoughtful attention and responses to messages. Hearing: the process in which sound waves strike the eardrum and cause vibrations transmitted to the brain. Most concerned with efficiency and accomplishing the job. Can alienate people with lack of feeling. May lose their detachment and ability to assess information. Attending to the full message before judgement. Frustrate others by finding fault in every detail. Information overload: it is virtually impossible to retain all of the information we hear. Personal concerns: its hard to pay attention when our focus is somewhere else. Rapid thought: the brain works faster than people can speak, leading to spare time for extraneous thought. Noise: physical and mental worlds causing distraction. Only responding to parts of a message. Avoiding messages/topics they"d rather not deal with.
