CAS 100B Chapter Notes - Chapter 2: Paralanguage, Proxemics, Social Presence Theory
23 Jan 2014
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Document Summary
Context- the situation or environment that influences the dynamics of communication. Communication- a transactional process by which people simultaneously create, interpret, and negotiate share meaning through their interaction. Symbol- an arbitrary, human creation used to represent something with which it has no inherent relationship; all words are symbols. Message- any action, sound, or word used in interaction. Listening- receiving and interpreting oral and other signals from another person or source. It is a transactional process: not always intentional. People-oriented listener- a listener who is sensitive to others, non-judgemental, and concerned about how his behaviors affects others; can become distracted from the task by others" problems. Action-oriented listener- a listener who focuses on the task, remembers details, and prefers an organized presentation. Content-oriented listener- a listener sensitive to time; may by impatient or try to move the group prematurely to closure.
