IST 301 Chapter Notes - Chapter 6: Bullwhip, Logistics, Vertical Integration

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The planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. Importantly it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third- party service providers, and customers. In essence, supply chain management integrates supply and demand management within and across companies. Focuses on interactions and collaboration with suppliers and customers to ensure that the end customer"s requirements are satisfied adequately: what are upstream entities? d. c. a. b. Chain part of the supply chain metaphor ex. P&g: what are downstream entities? a. customers, describe the scor model"s highest level processes, scor= supply chain operations reference, plan, source, make, deliver, return, what is vertical integration, example: ford motor company b. Firms own many or all of the stages of production from raw materials to finished goods and even part of the distribution channel: benefits: the degree of control that a firm has over its supply chain d. operations.

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