CNIT 18000 Chapter Notes - Chapter 2: Electronic Data Interchange, Customer Relationship Management, Electronic Product Code
14 Nov 2016
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Document Summary
The term business care refers to the reasons, or justification, for a proposal. Strategic planning is the process of identifying long-term organizational goals, strategies, and resources. Looks beyond day-to-day activities and focuses on a horizon in 3, 5, 10, or more years in the future. A company requires information technology to support its strategic goals. Strategic planning starts with mission statement that reflects the firm"s vision, purpose, and values. Mission statements usually focus on long-term challenges and goals, the importance of firm"s stakeholders, and a commitment to the firm"s role as a corporate citizen. A critical success factor is one that must be achieved to fulfill the company"s mission, high-priority objectives. A swot (strength, weaknesses, opportunities, threats) analysis can focus on a specific product or project, an operating division, the entire company, or the mission statement itself. Overall aim is to avoid seeking goals that are unrealistic, unprofitable, or unachievable. First step is to select a planning tool.
