37:533:312 Chapter Notes - Chapter 3: Crowdsourcing, Chat Room, Focus Group

• School: Rutgers University
• Department: Human Resource Management
• Course: 37:533:312
• Professor: Rodriguez

Document Summary

Needs assessments: process used to determine whether training is necessary. Organizational analysis: deter(cid:373)i(cid:374)es the appropriate(cid:374)ess of trai(cid:374)i(cid:374)g, give(cid:374) the (cid:272)o(cid:373)pa(cid:374)y"s business strategy and resources. Whether performance deficiencies result from a lack of knowledge, skill, or ability. Task analysis: identifies the important tasks and knowledge, skills, and behaviors that need to be emphasized in training for employees to complete their tasks. Training may be incorrectly used as a solution to a performance problem. Training programs may have the wrong content, objectives, or methods. Trainees may be sent to training programs for which they do not have the bsic skills, prerequisite skills, or confidence needed to learn. Otherwise, training is not likely to deliver the expected learning, behavior change, or financial results that the company desires. Money will be spent on training programs that are unnecessary because they are u(cid:374)related to the (cid:272)o(cid:373)pa(cid:374)y"s (cid:271)usi(cid:374)ess strategy (cid:862)pressure points(cid:863)= pain point .