33:620:302 Chapter 6: RPQ Case Study #6

• School: Rutgers University
• Department: Management and Global Business
• Course: 33:620:302
• Professor: M Okumakpeyi

Document Summary

There is a conflict between karen leady and ted chung over his demand for a private office space, which she deems to be a very inappropriate asking. Ted is a very new fc at the. Elmville branch of merrill-lynch, and such a reward does not come to many fcs; even if a broker has an office, they are given this after working for a significant number of years. Ted feels he is deserving of an office because he has landed a very lucrative million account, but he does not know that just one account does not equate to automatic success within the company. Ted is letting his one success cloud his judgement and thus has over inflated his ego. To reduce and eliminate this conflict, karen should have been more clear right off the bat when she first hired him, and after he became trained through the four month program.