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Chapter 8

01:713:202 Chapter 8: Chapter 8 - Leader-Member Exchange Theory (LMX)

Organizational Leadership
Course Code
Dr.Michelle Jefferson

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Lecture 12 - Chapter 8 - Leader-Member Exchange Theory (LMX) & Role of Followership
Leaders can only exist and accomplish extraordinary goals because they have
supportive followers. One can not exist without the other
Leaders can’t exist without followers
“If you think you are leading and no one is following, you are only taking a walk”
- John Maxwell
How to become a fantastic follower
Find out what you are expected to do
Take initiative to deal with problems
Keep the leader informed about your decisions
Verify the accuracy of information you give the leader
Encourage the leader to give you honest feedback
Support the leader’s efforts to make changes
Show appreciation and recognition when appropriate
Challenge flawed plans made by leader
Resist inappropriate influence attempts by the leader
Provide upward coaching and counseling when appropriate
LMX Theory
Leaders develop a separate exchange relationship with each individual member
Both the leader and the member define the role of that member
Low exchange
Members need only to comply with formal role requirements, duties, rules, etc.
High exchange
Members seek desirable outcomes that the leader controls such as greater
status, influence, benefits
In turn the member is loyal and committed to the leader
How do you get from low exchange to high exchange?
Phase 1 (Stranger)
Low exchange, roles are scripted, one way influence
Phase 2 (Acquaintance)
Mixed exchange, roles are tested, mixed influence
Phase 3 (Partner)
High exchange, roles are negotiated, reciprocal influence
Suggests that the nature of the relationships with the leader cause 2 groups to form
among the members
The IN-group and the OUT-group
How does it work?
find more resources at oneclass.com
find more resources at oneclass.com
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