01:920:101 Chapter Notes - Chapter 5: Paul Ekman, Nonverbal Communication, Impression Management
14 Aug 2019
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Imagine you are in need of assistance in a crowded subway car. A person nearby who is listening to her ipod will probably (a) willingly provide you help (b) begrudgingly provide you help (c) react angrily to your request for help (d) ignore your request for help altogether. Roles are socially defined expectations that a person in a given status (or social position) follows. People are sensitive to how others see them and use many forms of impression management to compel others to react to them in the ways they wish. People arrange for audience segregation in their lives by acting somewhat differently and trying to keep what they do in each role distinct from what they do in their other roles. This means that they can have multiple selves. When passersby- either strangers or intimates- quickly glance at each other and then look away again, they demonstrate what goffman calls civil inattention.
