MGT 475 Chapter Notes - Chapter 8: W. M. Keck Observatory, Force-Field Analysis, Active Listening
Document Summary
Skills for building personal credibility and influencing others. Credibility - ability to engender trust in others. Expertise - consists of technical competence as well as organizational and industry knowledge. Technical competence - concerns increasing the knowledge and repertoire of behaviors you can bring to bear to successfully complete a task. Leadership practitioners must determine how their jobs contribute to the overall mission of the company or organization, become an expert in those jobs through formal training or teaching others, and seek opportunities to broaden their technical expertise. Leaders also need to understand the company and the industry they are in. Spend time listening to what they have to say. Values - constructs representing generalized behaviors or states of affairs that are considered by the individual to be important. Leadership credos are personal and are closely linked with a leader"s values. Credo should describe what the leader believes in and what they will or will not stand for.
