MIS 180 Chapter Notes - Chapter 2: Operations Support System, Fuzzy Logic, Project A
18 Apr 2018
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Define the problem as clearly and precisely as possible. Gather problem-related data, including who, what, where, when, why, and how. Be sure to gather facts, not rumors or opinions about the problem. Detail every solution possible, including ideas that seem farfetched. Evaluate solutions in terms of feasibility, suitability, and acceptability. Select the solution that best solves the problem and meets the needs of the business. If the solution solves the problem, then the decisions made were correct. If not, then the decisions were incorrect and the process begins again. Employees develop, control, and maintain core business activities required to run the day-to-day operations. Arise in situations where established processes offer potential solutions. Made frequently and are almost repetitive in nature. Employees evaluate company operations to identify, adapt to, and leverage change. Occur in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended solution.
