RWS 290 Chapter 3: RWS 290 (Business Writing and Rhetoric) Wolfe Chapter 3

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The team charter: an ounce of prevention is worth a pound of cure. Team that spends an hour at the very beginning of the project discussing goals, expectations, and team norms can save substantial time. Team charter - brief, informal document that describes the "big picture" goals and priorities of the project. To have a written statement of the team"s priories and norms that the team can use to resolve any problems or confusion that may occur later in the project. Statements of how the team will resolve impasses. Statement of how the team will handle missed deadlines. Statement of what constitutes unacceptable work and how the team will handle this. First action as a team should be to agree on what defines a successful project. Try to break down what criteria are most important to meet. You need to translate your broad goals into measurable goals with objective, specific criteria that are clearly met.

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