COMS 3370 Chapter Notes - Summer 2018 Chapter 8 - Peacebuilding, Together as One (festival), Conflict management style
20 Sep 2018
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Document Summary
In this chapter, the author focuses on the nature of the intercultural conflict. The reading begins with the appreciation that conflict is one of the most difficult challenges to avoid in a multicultural environment. Conflict can be personal or involve a group of individuals. Therefore, the chapter addresses various features of conflicts in the society. According to the author, the characteristics of conflicts include ambiguity, language problems, and contradictory conflict styles. People live in a global world which contributes to the interaction of individuals from various backgrounds. It is obvious that such relations may lead to misunderstandings due to inadequate intercultural communication. Such situations result in ambiguous conflicts which require mediations from a third party. Language plays an important role in the development of conflicts in the society because it contributes to the communication barrier. Depending on the social skills of the conflicting parties, language can lead to serious misunderstandings.
