BUS 326 Chapter Notes - Chapter 9: Formal Group, Role Conflict, Group Conflict
Document Summary
Group is defined as two or more individuals, interacting, interdependent, who have come together to achieve particular objectives. There are two different kinds of groups: informal and formal. Formal group is defined as the organization"s structure with designated work assignments establishing tasks. Informal group is defined as neither formally structures nor organizationally determined. The five stage group development model characterizes groups as moving through five distinct stages in the group process. They are forming, storming, norming, performing and adjourning. Roles are the expected behavior individuals will take on in a group such as the leader or the task master. Each role is assigned a certain identity that explains expected attitudes and behaviors that correspond with the role identity. Each individual has their own point of view of how they are supposed to act in the context of the group, this is called role perception. Role expectations looks at how others believe a person should act in given situation.