SOC 302 Chapter Notes - Chapter 12: Change Impact Analysis

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Evaluation research is conducted for a distinctive purpose: to investigate social programs. Inputs- resources, raw materials, clients, and staff that go into a program. Program process- the complete treatment or service delivered by the program. Outputs- the services delivered or new products produced by the program process. Outcomes- the impact of the program process on the cases processed. Feedback- information about service delivery system outputs, outcomes, or operations that is available to any program inputs. Stakeholders- individuals and groups who have some basis of concern with the program. Researcher or stakeholder orientation: stakeholder approaches (to evaluation)- an orientation to evaluation research that expects researchers to be responsive primarily to the people involved with the program. Utilization-focused evaluation- the evaluator forms a task force of program stakeholders who help to shape the evaluation project so that they are most likely to use its results.

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