Behavior other than written or spoken language that stimulates meaning for someone. More believable than verbal messages: content level: what we say, relational level: how we say it. Substitute: nonverbal cues can substitute for verbal messages. Complement: nonverbal cues delivered simultaneously with verbal messages complement. Contradict: sometimes our nonverbal cues contradict our verbal cues. Repeat: we use nonverbal messages to repeat our verbal messages. Regulate: nonverbal cues can regulate our participation in conversation. Accent: we use nonverbal cues to regulate or reinforce a verbal message. Culture bound: respectful to other cultures, be aware. We develop certain rules and react when they"re violated. Observe the person to interpret their nonverbal messages. Kinesics: study of human movement, gestures and posture. Emblems: a nonverbal cue that has a specific, generally understood meaning in a given culture and may substitute a word or a phrase. Illustrators: a nonverbal behavior that accompanies a verbal message and complements, contradicts or accents it.