BMGT 110 Chapter Notes - Chapter 10: School Violence, Elton Mayo, Hawthorne Effect

• School: University of Maryland
• Department: Business and Management
• Course: BMGT 110
• Professor: All

Document Summary

Workers job saisfacion is important, happy worker happy customer successful business. Sot cost of losing employee decreased morale, loss intelligence, poor reputaion etc. People willing to work hard if they feel work makes a diference+ appreciated. Intrinsic reward=personal saisfacion when perform well +complete goals. Extrinsic reward-given by another as recogniion of good work. Taylor wanted to increase worker producivity to beneit irm and worker. Scieniic management=study eicient way to do task, determine best method +teach it. 3 elements: imes, methods, rules of work measure by observaion + stopwatch. Ime-moion studies=study tasks preformed in job and ime needed for each task. Principle of moion economy= every job broken into elementary moions (therblig) Tried to manipulate environment to see what was best for producivity. ~felt part of special group, worked hard to stay in group. Hawthorne efect tendency to behave diferently when know being studied. Moivaion arises from need, moivated to saisfy need.