Communication - conscious or unconscious, intentional or unintentional process in which feelings and
ideas are expressed as verbal/nonverbal messages that are sent, received or comprehend
Intrapersonal communication (aka personal communication) is communicating with yourself (through
processing, decision making)
Interpersonal communication is communication between two or more persons who establish a
Public communication is a speaker communicating to an audience. You don't really change your
response based on how the audience reacts--you're giving a speech.
Communication is dynamic, continuous, irreversible, interactive, contextual.
Human beings are capable of selective communication - we can choose the symbol that best represents
When we communicate, we encode (take ideas and put them into message form) and send them
through our primary signal system (senses), to someone who decodes (translates) the message.
During communication, encoded messages are carried through channels (usually sight or sound)
Feedback - the response, a verbal or nonverbal reaction that the receiver has
Communication noise - internal or external interference in the communication process
Environmental noise - outside interference, such as running water or loud noises, crowd talking
Physiological-Impairment Noise - physical problem that can block effective sending or receiving, such as
Semantic noise - problems might arise with the meaning of words, especially across different regions
Syntactical noise - inappropriate grammar or form
Organizational noise - when a source fails to realize that certain ideas are grasped when presented in a
structured order, when the speaker is all over the place
Cultural noise - from preconceived, unyielding attitudes in a group or society. They influence beliefs and
how people act, which can be a barrier to communication (e.g., what you and what your group does is
Psychological noise - stress, frustration, irritation
Context matters - age, status, gender, cultural heritage, setting
Linear- a source encodes a message, and sends it to the receiver through one or more sensory channels.
Friday, September 6, 2013