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Chapter 9

Chapter 9 - Groups.pdf

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Department
Communication
Course
COMM 107
Professor
Stepno
Semester
Fall

Description
Chapter 9 Monday, October 21, 2013 9:49 AM Groups - A system which is characterized by interconnectednessof its constituent parts (the individuals who make up the group) Advantages: provides an opportunity for input from many people with different points of view, idea receives proper level of scrutiny based on the various perspectives,aggregate viewpoints tend to result in better thought-out decisions, greater commitmentamong participants Disadvantages:takes longer than individual decision making, have to give up some individuality for the purpose of compromisingwith others in the group Groupthink - mode of thinking that persons engage in when concurrence-seekingbecomesso dominant in a cohesivegroup that it tends to override realistic appraisal of alternative course of action - Ways to combat: recognize the problem, seek information that challenges the emergenceof concurrence, develop a norm in the group that legitimizes disagreement - More likely in a more cohesive group Types of groups: - Work teams: small groups of workers who function as a team to make and implementdecisions in the work - Study groups: established so that individuals can work together to study and learn with others - Support groups: system where people interact with others who share similar goals or problems - Committees:small group responsible for study, research and recommendationsabout an issue - Focus groups: designed to test reactions to a particular product, process or service offered by an organization - Families: "groups operating as a system by the very of their purposes an
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