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Chapter 5

COMM 107 Chapter Notes - Chapter 5: Systematic Desensitization, Cognitive Dissonance, Communication Apprehension

Course Code
COMM 107

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Intrapersonal Communication - inner speech/self-talk (communication that takes place within a single
person, clarifies ideas, analyzes a situation, includes things like thinking, daydreaming, making decisions,
keeping a journal)
Types of Self Talk:
Imagined interactions - mentally picturing or hearing people communicating, rehashing a conversation,
preparing for an interview
Digital communications - People view what is reflected in a digital space as a reflection of oneself
Self-Concept - Your idea or picture of yourself
Physical (body perception)
Moral-ethical (evaluation of your belief system)
Family (views of family relationships)
Seven signs of a weak sense of self - sensitivity to criticism, inappropriate response to flattery,
hypercritical attitude, tendency toward blaming, feelings of persecution, negative feelings about
competition, tendency toward seclusion and timidly
Nest in six areas: intelligence, creativity, family, relationship, physical, sexual
Psychological vultures - attacks a person's perceived weaknesses
Cognitive processing - how de deal with information in relationship to our values, attitudes, and beliefs
Cognitive dissonance - imbalance between your values, attitudes and beliefs (Think about a guilty
conscience: real or perceived for that we will be punished or get "found out")
Perceptual process - your senses collect the evidence, you organize the cues, you interpret the cues
Jumping to conclusions - assuming we understand what another person thinks, feels or perceives
Real self - what you think of yourself when you are being most honest with yourself
Ideal self - who you would like to be or think you should be
Public Self - this is the one you let others see/know
Spiritual (thinking feeling)
Material (possession and physical surroundings)
Social (interaction with others)
Physical (physical being)
Classic Theory: four aspects that make up self
Another theory: self evolves from interactions with others
To combat: skill training, systematic de-sensitization (recognize tension, learn to relax), cognitive
modification (think positively), drug therapy
Communication apprehension - commonly referred to as shyness, communicatively anxious person
Chapter 5
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