SOCIOL 41 Chapter Notes - Chapter 4: Assertiveness, Active Listening, Arthur Schuster
Document Summary
When group members do not feel valued, supported, respected, when trust is minimal, and members perceive they are not treated well. When individuals perceive that they are valued, supported, and treated well by the group. With cooperative communication patterns than with competitive communication patterns. Individual success achieved at the expense of others. Competition necessitates the failure of many for success of the few. Individual success tied directly to the success of others. Group members work together, not against each other, when attempting to achieve a common goal. Attainment of a personal goal without having to defeat another person. Excessive emphasis on defeating others to achieve one"s goals. Poses the greatest challenge to establishing a positive group climate of trust, openness, directness, supportiveness, and accomplishment. When competition produces a positive, enjoyable experience and generates increased efforts to achieve without jeopardizing. Winning is relatively unimportant (focus on having fun, building skills)
