HSA 4180 Chapter Notes - Chapter 14: List Of Fables Characters
1 Dec 2016
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Step 1: establish urgency: show a real need that cannot wait any longer, describe a real or potential crisis. Bankruptcy: create dissatisfaction with the way things are now, describe a great opportunity or vision that must be pursued, realize that merely identifying a problem does not create urgency. Step 2: create a guiding condition: line up influential supporters at all levels of the organization, enlist support of people whose input and commitment are needed to make change happen, create a project team to implement the change. Step 5:empower broad-based action: give others permission to try the change, revise policies, procedures, rules, and structures to enable the change, let people take risks and learn from mistakes when trying the change. Provide training, practice, and support for the change: support and regard the early adopters of the change, continually work to overcome resistance. Step 6: create short-term wins: arrange some quick, easy successes with the change, publicize and celebrate the early wins.
