MAN 3025 Chapter Notes - Chapter 1: Intrapreneurship, Firstline

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Organization: a group of people who work together to achieve some speci c purpose. Management: the pursuit of organizational goals e ciently and e ectively by integrating the work of people through planning, organizing, leading, and controlling the organization"s resources. E ciency: the means, to be e cient means to use resources wisely and cost e ectively. E ectiveness: the ends, to be e ective means to achieve results, to make the right decisions, and to successfully carry them out so that they achieve the organization"s goals. Management process (polc: planning, organizing, leading, controlling. Competitive advantage: the ability of an organization to produce goods or services more e ectively than competitors do, thereby outperforming them. Top managers: make long term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it. Middle managers: implement the policies and plans of the top managers above them and supervise and coordinate the activities of the rst-line managers.

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