MGMT 3000 Chapter 17: Chapter 17

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Chapter 17
Stages of team development:
Forming Stage: occurs when team members define the task that is to
be done and how that task is to be accomplished, setting the ground
rules for the team
Storming Stage: Occurs when team members experience conflicts
about interpersonal issues and differences in perspectives
Norming Stage: Occurs when team members uncover ways to create
new standards that encourage more collaborative behavior
Performing Stage: Occurs when team members adopt and play roles
that enhance the activities of the group
Adjourning Stage: Occurs when a team has completed its task and the
team is disbanded
Social Loafing: Disengaging from the team process and failing to
contribute to the team’s recommendations or other deliverables
Decrease in team cohesion leads to an increase in constructive conflict
(will make them be more productive in the future)
Benefits of Diversity:
Promotes creative and innovative solutions over the long term
Provides access to more complementary information and
expertise
Opens up broader and wider networks for the generation of
multiple idea and approaches
Drawbacks of Diversity:
Loss of speed and efficiency
Lack of commonality in experience and viewpoints
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