MGMT 2100 Chapter Notes - Chapter 2: Henri Fayol, Human Relations Movement, Operations Management
5 May 2015
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2. 1 evolving viewpoints: how we got to today"s management outlook. Evidence-based management is translating principles based on evidence into organizational practice, thereby introducing rationality into the organizational decision-making process. There are two management perspectives that are commonly accepted:: historical perspective, classical, behavioral, quantitative, contemporary perspective, systems, contingency, quality-management. Reasons to study the theoretical perspectives: they help in understanding the present, they provide a guide to action, they facilitate new ideas and thinking, they help in understanding management choices, they throw light on outside areas. While this approach showed that work can be designed taking factoring in rational thinking, it also came across as too mechanistic by treating humans like mechanical cogs. 2. 3 behavioral viewpoint: behaviorism, human relations & behavioral. This approach focused on understanding human behavior and using employee motivation as a tool for success. 2. 4 quantitative viewpoints: management science and operations research.
