MGMT 300 Chapter Notes - Chapter 13: Masculinity, Adhocracy, Zappos
21 Dec 2017
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Case : zappos ceo pursues the ultimate experience of the customers. Shared way of being, acting, and interpreting life in the company individual enters a new culture. (1) artifacts: organizational attributes that can be observed, felt, and heard as an. (2) values: espoused goals, ideals, norms, standards, and moral principles. (3) underlying assumptions: the phenomena that remain unexplained when insiders are asked about the values of the organizational culture. All companies in certain industries or product categories are culturally similar. The best inclusiveness strategy is to be blind to all differences. Clan: strong value placed up flexibility and an internal focus of the organization. Hierarchy: high value placed on stability and control with an internal focus. Market: high value placed on control and stability, with a focus outside of the. Adhocracy: flexibility is valued and the focus is outside of the company. Situations often dictate behavior and it"s a fallacy to believe people can accomplish goals regardless of situational constraints.
