BUS-101 Chapter Notes - Chapter 7: Southwest Airlines, Costco, Job Performance
Document Summary
Average pay for a ceo of a large public company in the us in 2012 was . 7 million. Managers who focus on attracting the best employees benefit from a high-performing, committed and satisfied workforce: high-performance work systems (hpws) focusing on strategies that capitalize on people, ex. Southwest airlines, disney, google, costco, the ritz-carlton, etc. As employees stay with the company longer, they are more valuable in the sense that they have accumulated knowledge of their positions and the company. Their counterparts that pass the day complaining take away value: easy solution would be to fire poor performing employees. However there are laws that protect employees. Critical that organizations attract and select the right employees in the first place. Important for companies set appropriate performance expectations: employer attractiveness is envisioned benefits that a potential employee sees in working for a specific organization.
