CMST 240 Chapter Notes - Chapter 11: Pitch Shift
Monday, April 23, 2018
CMST 240 Ch 11 Notes
-team or group composed of 3+ individuals who meet regularly to work on a common
goal
-norms- informal rules established by group members that guide the way people
interact and behave
-pressure for uniformity- degree to which individuals are expected to conform to group
member expectations
-roles- kinds of positions people enact in groups
•group task roles- kinds of roles that are necessary for the group to function and
facilitate goal attainment
-information agent
-elaborator
-initiator
-administrator
-gatekeeper
•group maintenance and building roles- building and maintaining of interpersonal
relationships within the group
-good
•harmonizer
•sensor
•negotiator
-bad
•blocker
•avoider
•recognition seeker
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Document Summary
Team or group composed of 3+ individuals who meet regularly to work on a common goal. Norms- informal rules established by group members that guide the way people interact and behave. Pressure for uniformity- degree to which individuals are expected to conform to group member expectations. Roles- kinds of positions people enact in groups: group task roles- kinds of roles that are necessary for the group to function and facilitate goal attainment. Gatekeeper: group maintenance and building roles- building and maintaining of interpersonal relationships within the group. Cohesiveness- a group"s ability to maintain itself over time: groupthink- members of a group or team place higher value on harmony and maintaining personal relationship than on achieving group goals. Coalition formation- building of alliance by a subset of the group. Leadership- process of in uencing group activities toward goal achievement: listening skills, building trust, promoting understanding, empowering others.
