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Chapter 13-16

MANGEMNT 301 Chapter 13-16: Chapter 13-16Q

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Rob Boostrom

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Chapter 13
2) What are the similarities and differences among the five bases of power?
The five bases of power are coercive, reward, legitimate, expert, and referent.
Coercive power is a power base that is dependent on fear of the negative results
from failing to comply. Reward power is a compliance achieved based on the ability
to distribute rewards that others view as valuable. Legitimate power is the power a
person receives as a result of his or her position in the formal hierarchy of an
organization. Expert and referent power is personal power- comes from an
individual unique characteristics. Expert power is an influence based on special
skills or knowledge. Referent power is an influence-based power on identification
with a person who has desirable resources or personal traits.
4) What are the nine most often identified power or influence tactics and their
The nine are, legitimacy, rational persuasion, inspirational appeals, consultation,
exchange, personal appeals, ingratiation, pressure, and coalitions. Ones that have an
upward influence is rational persuasion. Ones that have a downward influence are
rational persuasion, inspirational appeals, pressure, consultation, ingratiation,
exchange, and legitimacy. Ones that have lateral influence are rational persuasion,
consultation, ingratiation, exchange, legitimacy, personal appeals, and coalitions.
6) What are the causes and consequences of political behavior?
Individual causes of political behavior have to do with certain personality traits and
needs. The consequence of this is that people possess an internal locus of control
and have a high need for power. Also, how invested an individual is in the
organization, perceived alternatives, and expectations of success influence the
degree to how much they will pursue political action. For organizational factors,
Causes of political behavior can be declining of organizations resources; pattern of
resources is changing, and opportunity for promotions. Any change, especially those
that imply reallocation of resources within an organization will stimulate conflict
and increase politicking.
8) What standards can you use to determine whether a political action is
Questions you can ask to see if a political action is ethical are “What is the utility of
engaging in politicking? How does the utility of engaging in the political behavior
balance out and harm it will do to others? Does the political activity conform to
standards of equity and justice?
Chapter 14
2) What are the three types of conflict and the two loci of conflict?
Three types of conflict are: Task, relationship, and process conflict. The book states
that there are three basic types of loci conflict, dyadic, intergroup, and intragroup.
4) What are the differences between distributive and integrative bargaining?
Distributive bargaining is a negotiation that seeks to divide up a fixed amount of
resources, a win-lose situation. Integrative bargaining is a negotiation that seeks one
or more settlements that can create a win-win solution. Distributive is usually an all
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