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Chapter 28

ENG 3050 Chapter 28: Chapter 28 notes


Department
English
Course Code
ENG 3050
Professor
Lori Errico- Seaman
Chapter
28

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Chapter 28 Writing Reader-Centered Instructions
Notes
Features of instructions that help you
o No matter what procedure they want help with, readers want the same basic
kinds of information
o Instructions are prepared so often in the workplace that a set of conventions has
developed concerning their content, organization, and other key elements
The questions readers ask most often
o What will these instructions help me do?
o Is there anything special I need to know to be able to use these instructions
effectively?
o If I’ wokig with euipet, whee ae the pats I eed to use?
o What materials, equipment, and tools do I need?
o Oce I’ eady to stat, what-exactly-do I do?
o Soethig is’t wokig correctly. How do I fix it?
Superstructure for instructions (p. 574)
o Includes five elements
Introduction
Description of equipment
List of materials and equipment needed
Directions
Troubleshooting
Guiding you through the process of preparing instructions
o Defiig you couicatio’s goals
o Conducting research
o Planning
Organizing directions
Graphics
Page design
o Drafting and revising
Crafting the main elements of instructions
o Introduction
Subject
Purpose of the procedure
Intended readers
Scope
Organization
Conventions
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