MGMT20001 Lecture Notes - Lecture 2: Groupthink

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copperspider388

7 Jun 2018

School

University of Melbourne

Department

Management

Course

MGMT20001

Professor

Victoria Roberts

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L2:GroupDynamics,Teams&Team

Leadership



Consensusinrecentmanagementliteraturethatteamworkbringsimportantorganisational

benefits:

● Itismoreproductive(thecreationofSYNERGY)

● Itimprovesteammembers’qualityofworkinglife

● Itimprovesanorganisation’sproblemsolvingcapabilities

● Workingingroupsisamore‘natural’formoforganisation

GroupDynamics&it’simportanceforteamwork

Individuals:micro,teams:meso,socialstructures:macro

GROUPDYNAMICS:twoormorepeopleactinginterdependentlytoachieveacommon

objective

The‘strength’oftheinteractiondependsonthenatureofthecommonobjective,thecontextin

whichittakesplaceandthetemperament/socialskillsofthegroupmembers

Groupsareimportantbecause:ubiquitousinorganisationsandexertanimportantinfluence

overtheconductofgroupmembers

● Formalgroups:intentionallycreatedtoachieveanobjectivesetbytheorganisation

● Informalgroups:canemergespontaneouslyandreflectthecommoninterestsoftheir

members.Goalsandobjectivesmaynotbeinalignmentwiththoseofthehost

organisation.

Achallenge:makesureformalandinformalgroupsarealigned

WhoweassociatewithhasacrucialimpactonoursenseofIDENTITY

Howgroupmembershipinfluencesbehaviour:

CONDUCT+VALUES+IDENTITY+INFLUENCE=DISCIPLINE

Groupsalsocreateasocialsettingwherewecanexertinfluenceonothers

Groupssatisfyneedssuchas:socialaffiliation,commonpurpose,recognition

● TASK:activitieswheretheteamfocusesitseffortsonthejobathand

● MAINTENANCE:activitieswheretheteamisworkingonitsowninternalprocesses

TheDynamicsofTeamDevelopment

Teamsaredynamicsocialsettings

Disciplinaryeffectsofgroups>howwecanestablishteamvaluesandbehaviouralnorms

quicklyastheteamstartsout,andthenhowwecanteachthesevaluesandnormstonewteam

members

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Tuckman’sFiveStageModel

Stage

IndividualQuestions

TeamQuestions

1.Forming

HowdoIfitin?

Whyarewehere?

2.Storming

What’smyrolehere?

Whyarewefightingoverwho’sin

chargeandwhodoeswhat?

3.Norming

Whatdotheothersexpectmeto

do?

Canweagreeonrolesandworkasa

team?

4.Performing

HowcanIbestperformmyrole?

Canwedothejobproperly?

5.Adjourning



1. Forming:membersgettoknoweachotherandseektoestablishgroundrules

2. Storming:memberscometoresistcontrolbygroupleadersandshowhostility

3. Norming:membersworktogether,developingcloserelationshipsandfeelingsof

camaraderie

4. Performing:groupmembersworktowardgettingtheirjobsdone

5. Adjourning:groupsdisband,eitheraftermeetingtheirgoalsorbecausemembersleave



Gersick’sPunctuatedEquilibriumModel



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