MGC1010 Lecture Notes - Lecture 7: Operant Conditioning, Goal Setting, Reinforcement
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MOTIVATING STAFFS
< 4 Drives of Motivation>
1) Drive to acquire
a. Acquiring goods bolster our sense of wellbeing
b. Both physical goods and experiences
c. Social comparison drives us to acquire more
2) Drive to bond
a. Naturally, we have a tendency to bond with parents, kinship group, or tribe
b. In organisations, feeling of belonging often leads to boost in feels of motivation
3) Drive to comprehend
a. We want to make sense of the world around us
b. In the workplace, manifested in the desire to meaningfully contribute
c. Employees are motivate by challenging jobs which enables them to grow and learn
4) Drive to defend
a. Rooted in the fight or flight response against external threats
b. In organisations, often manifested in resistance towards change
PERFORMANCE = ABILITY + MOTIVATION + OPPORTUNITY
MOTIVATION
Force within the individual that account for the level, direction and persistence of effort expended at
work
<Rewards>
Extrinsic – extremely administered, often valued outcomes given to someone by another person
Intrinsic – self-administered, as in the feeling of competency, personal development and self-control
<Antecedent of Motivation>
1) Individual characteristic – iteral or push fores suh as seurities, ahieeet, et.
2) Social characteristics – how we are socialised in an organisation (supervisor, cultural work)
3) Job Characteristic – eteral or pull fators suh as leel of feedak, orkload, leel of
autonomy, etc.
4) Work situation characteristics – the immediate social environment, organisational actions
and reward and compensation system
THEORIES
CONTENT THEORY
• help us understand human needs
• Needs – unfulfilled physiological or psychological desire of an individual
• All people have needs, and engage in behaviours to obtain extrinsic and intrinsic rewards to
satisfy needs
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Document Summary
In organisations, feeling of belonging often leads to boost in feels of motivation: drive to comprehend, we want to make sense of the world around us. In the workplace, manifested in the desire to meaningfully contribute: employees are motivate by challenging jobs which enables them to grow and learn, drive to defend, rooted in the fight or flight response against external threats. In organisations, often manifested in resistance towards change. Force within the individual that account for the level, direction and persistence of effort expended at work. Extrinsic extremely administered, often valued outcomes given to someone by another person. Intrinsic self-administered, as in the feeling of competency, personal development and self-control. Content theory: help us understand human needs, needs unfulfilled physiological or psychological desire of an individual, all people have needs, and engage in behaviours to obtain extrinsic and intrinsic rewards to satisfy needs.