COMMERCE 4BI3 Lecture Notes - Lecture 2: Knowledge Acquisition, Strategos, Tacit Knowledge

• School: McMaster University
• Department: Commerce
• Course: COMMERCE 4BI3
• Professor: Willi Wiesner

Document Summary

Organizational learning: the process of creating, sharing, diffusing and applying knowledge in organizations. The traditional perspective of learning is associated with t&d. The goals of training have been viewed from a traditional perspective that focuses on developing and improving ksaos: this is ke(cid:455) for ol (cid:271)e(cid:272)ause a(cid:374) orga(cid:374)izatio(cid:374) (cid:272)a(cid:374)"t lear(cid:374) u(cid:374)less i(cid:374)di(cid:448)idual e(cid:373)plo(cid:455)ees lear(cid:374) In a learning organization, employees learn through a variety of methods and processes and they also learn to continuously learn. The ability to learn faster than the competition is a source of sustainable competition advantage. Learning organization: an organization that creates, acquires, organizes, shares and retain information and knowledge and uses new information and knowledge to change and modify its behaviour in order to achieve its objectives and improve its effectiveness. A learning organization is able to transform itself by acquiring and disseminating new knowledge and skills throughout the organization. Organizational values, policies, systems and structure support and accelerate learning for all employees.