MGMT 3265 Lecture Notes - Lecture 8: Expense Management, Customer Relationship Management, Transaction Processing
9 Feb 2020
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Document Summary
Information systems for accounting and finance: financial planning and budgeting, financial and economic forecasting, planning and budgeting, managing financial transactions, global stock exchanges, multiple currency management, virtual close, expense management automation, control and auditing, budgetary control. Information systems for marketing: providing data for customer relations, documenting customer profiles and preferences, sales force automation software. Inventory management: quality control, planning production and operations, computer-integrated manufacturing, product life cycle management. Information systems for hrm: recruitment, hr development, hr planning and management, payroll and employees" records, benefits administration, employee relationship management. Core erp modules: financial management, operations management, human resource management. Extended erp modules: customer relationship management, supply chain management, business intelligence, e-business. Benefits of erp systems: organizational flexibility and agility, decision support, quality and efficiency. Lease erp software that is cloud-based normally using the vanilla approach. Advantages of saas: anywhere, anytime use, scalable: pay for only what you use.
