SMG SM 131 Lecture Notes - Lecture 10: Swot Analysis, Vertical Integration, Conceptual Framework

• School: Boston University
• Department: School of Management
• Course: SMG SM 131
• Professor: Rebecca Nichols

Document Summary

Supply chain- vertical integration, coordination: vertical integration- how much give to customer, all made and delivered by supplier, coordination- internal operations and supply chain at lowest possible cost. Value chain perspectives- how organizations add value, start to finish of production: vertically integrated firms are those that perform several of the activities. Vertically disintegrated- only do a small part of value chain. Company"s supply chain: 2nd tier suppliers (supplies the 1st tier) 1st tier suppliers transformation process distribution. Supply chain: to make or not to make: competition is become more about supply chain vs. supply chain, companies have to take ethical responsibility for actions and errors of their supply chain. Companies with effective supply chain- mcdonalds and walmart. Quality- ability of product or service to consistently meet or exceed customer expectations. Cost of quality: conceptual framework, not totally quantifiable, useful for attention getting, useful as mechanism for keeping score, consistency of measurement.