COM 10200 Lecture Notes - Lecture 9: Computer-Mediated Communication, Albert Mehrabian, Nonverbal Communication

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Theory attracted attention because it had a view that"s counter intuitive. Builds on social penetration theory and uncertainty reduction theory. The idea of intimacy through email was a joke. Strong theoretical evidence suggested close relationships cannot be built through cmc. Albert mehrabian- nonverbal communication, words carry little info cue s filtered out in text only can = anger, etc. Sip- people meet, they reduce uncertainty, form impressions. Cmc same development opportunities as face to face but 4x longer. Why does it work: reliance on verbal cues text is the most readily (or only) available channel, cmc includes extended time due to the reduced information in each message. Wave 2 hyperpersonal - present ourselves selectively online. Warranting principle- when forming impressions of person x, you give more weight to info that person x can"t control and manipulate (ex: facebook tags, not own posts) Intergroup contact and prejudice- small but consistent to reduce prejudice.

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