04:189:101 Lecture Notes - Lecture 10: Smart Casual, Business Casual, Paralanguage
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Document Summary
Types of non-verbal communication (nvc: facial expressions & eye contact, facial expressions the most expressive part of nvm, communicate a very specific emotion or state of mind, eye contact (in american culture specifically) Indicates you are interested and paying attention: used to signal your wish to participate in a discussion. Ex: often used in meetings to signal one"s desire to contribute: controls & persuades by showing confidence in the message one is communicating. Ex: a thumbs-up is translated into a-ok or good . Illustrators gestures/movements used to emphasize, clarify, or reinforce the meaning of a verbal message. Ex: pointing: regulators body movements that initiate communication and maintain conversational flow. Ex: leaning forward to show interest, nodding one"s head: adaptors things we do to release nervous energy and decrease discomfort. Ex: biting nails, tapping leg: clothing & personal appearance. Important in establishing one"s credibility, ability to persuade, status, and qualification for a job.