RHM 251 Lecture Notes - Lecture 3: Job Sharing
Document Summary
Hr department: helps supervisors define, identify and recruitment the type of employees needed. Staff department: tech specialists who provide support and advice (no access to guests) Supervisor and hr department: don t wait until last min. Job description written summary of duties, responsibilities, workload and activities. Job specification: list of critical knowledge, skills, abilities and experiences. Employee turnover: the rate at which a property loses employees (extremely high in hospitality) Makes jobs easier to fill: flexible time, compressed schedules, job sharing: two people, part time. Internal recruiting: filling jobs quickly from within property.