BUAD 304 Lecture Notes - Lecture 1: Motivation, Fundamental Attribution Error, B. F. Skinner

• School: USC
• Department: Business Administration
• Course: BUAD 304
• Professor: Patterson Kelly

Document Summary

Thursday, august 27, 2015. Important in motivating people. More than just throwing money at the situation. Can improve or impair performance. Intrinsic rewards and motivation also important. Undesired behavior expected - - > threaten aversive consequence - - > undesired behavior decreases. More positive and less negative is usually more effective in the long run to maintain relationships. Sometimes negative is necessary. Be clear about expectations and goals imposed on members. Criticizing people in public: widespread, mass email. Focused on the wrong things: focusing on correlating behaviors instead of actual behaviors. Grandiose statements: making this seem like a personal fight. Harsh approach to discipline does not resonate with everyone. Measures behavior of employees by number of cars in parking lot: not effective. Think about what you want to convey and how it should be conveyed: don"t taint your image. Skinnerian approach: if you do this, i"ll give you this. Not always a successful formula.