COMM 243 Chapter Notes - Chapter 9: Job Satisfaction, Communication Problems, Communicative Competence
31 Jul 2018
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Explain why being valued by another person in a relationship is crucial. Children who feel con rmed (valued and loved) have more open communication with parents, higher self-esteem, and lower stress levels: compare discon rming messages with disagreeing and con rming messages. pg 252. Con rming communication - messages that convey value and contribute to supportive communication climates. Discon rming communication - describes behaviours that show a lack of regard and make listeners feel defensive. Discon rming communication shows a lack of regard for the other person, either by disputing or ignoring some important part of that person"s message. Impervious responses - doesn"t acknowledge the other person"s message. It is very disconcerting when there"s no reaction from a person with whom you"re attempting to communicate. Interrupting - repeatedly interrupting a speaker can be both discouraging and irritating. Irrelevant responses - a comment unrelated to what the other person has just said.
