COMMERCE 1BA3 Chapter Notes - Chapter 4: Job Satisfaction, Baby Boomers, Minsk National Airport
12 Oct 2016
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Values: a broad tendency to prefer to certain states of affairs over others. Preference aspect: values have to do with what we consider good and bad. They also signal how we believe we should and should not behave. Broad tendency: means that values are very general and they do not predict behavior in specific situations very well. **differences in values is at the heart of most workplace conflict: generational differences in values. Hardworking, stable, loyal, thorough, detail oriented, focused, emotional maturity. Treat as equals, warm and caring, mission defined, democratic approach. Direct, competent, genuine, informal, flexible, results willing to challenge status quo oriented, supportive of learning opportunities. Optimistic, able to multitask, tenacious, technologically savvy, driven to learn and grow, team oriented, socially responsible. Motivational, collaborative, positive, educational, organized, achievement oriented, able to coach: cultural differences in values: i. e. differences in work centrality the extent to which people perceive work as a central life interest.
