COMMERCE 3S03 Chapter Notes - Chapter 9: Performance Appraisal, The Employer, 360-Degree Feedback
4 Dec 2017
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Chapter 9: develop people with coaching, delegation, deliberate practice. Coaching: one-on-one interaction between a manager (the coach) and a person being coached (the coachee) Goal: help the individual improve and enhance his/her organizational contribution and career. Improving the performance of individuals -> improves organization effectiveness and efficiency. Actively listen, observe, question, and provide feedback. Just like sports coaches, managerial coaches develop players and the team as a whole. Issues that can be addressed in a coaching relationship. The coach"s role is to actively listen, observe, questions, and provide feedback. Just like sports coaches, managerial coaches develop players and the team as a whole to win. Frame the fb with respect to dp. Each member of the team is responsible for providing feedback. Traditional management evolved as the person in charge telling followers what to do, directing and controlling their behaviour, judging their performance, and acting as an authority figure to meet immediate task needs.
