BUS 237 Chapter Notes - Chapter 2: Total Quality Management, Potential Flow, Transaction Processing

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 237
• Professor: Ahmad Bisher

Document Summary

Making: a business process is a series of activities, tasks, or steps designed to produce a product or service. A business process is best thought of as a system and is sometimes also referred to as a business system. Examples are: inventory management processes, manufacturing processes, sales processes, etc: inventory for a company is the stock of all the goods that it sells. An inventory database keeps track of what the customers have ordered and what is currently in the inventory. Stock moves out as orders are places, and sometimes the stock in the inventory hits a critical point called reorder point: to order new items, the manager creates a purchase order. The supplier receives the po and ships the listed products to the seller with the sales invoice: in information systems, the modelling and designing activities done by business analysts are called systems analysis and designs. A business process consists of activities, resources, facilities, and information.