BUS 237 Chapter Notes - Chapter 2: Weather Forecasting, Transaction Processing, Accounts Payable

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 237
• Professor: Zorana Svedic

Document Summary

Business process series of activities, tasks, or steps designed to produce a product or service. Ie: inventory management processes, manufacturing processes, sales processes and customer support processes. Inventory management process works to balance the demands of customers with the inventory from suppliers. Inventory management system supports process by collecting information. Business process consists of activities, resources, facilities, and information. Activities transform resources and information of one type into resources and information of another type. Payment activity transforms quantity received and shipping invoice information into a supplier payment (resource) Activities consist of purely manual actions (people following procedures), automated or controlled procedures used by computers (hardware directed by software), or a combination of automated and manual procedures. Facilities structures used within the business process. (resources can be stored within) Examples, factories, pieces of equipment, trucks, filing cabinets (digital resources may be inventories and databases) Information activities use information to determine how to transform the inputs received into outputs produced.